Delivery terms and payment methods

Delivery methods / costs to Finland

ORDERS OVER € 50 WITHOUT SHIPPING COSTS
  • Postage Postal package € 5,90. Delivery time 2-5 working days.
  • Posti Home Package € 12,90. Delivery time 2-5 working days.
  • Matkahuolto close package 6,90 €. Delivery time 2-5 working days.
  • Matkahuolto Bus package € 6,90. Delivery time 1-4 business days.
  • Postnord MyPack Collect € 8,90. Delivery time 2-5 working days.
  • PostNord Parcel € 12,90. Delivery time 2-5 working days.
We reserve the right to change product prices and delivery costs.

Payment Methods

  • All Finnish online banks
  • Show
  • MasterCard
  • American Express
  • Mobile Pay
  • Transfer
  • Invoice (Collector)
  • Collector

Right of exchange / return

Products purchased from the Blackcloverfinland.com online store have a 14-day right of return under the Consumer Protection Act, calculated upon receipt of the product. Free exchange (once). The return cost is 5,90 euros, which will be deducted from the refund of the purchase amount. Before returning, please contact our customer service blackclover@klintrade.fi, where you can get more detailed return instructions. Failure to pick up the package is not a refund. We charge a return and handling fee of EUR 15,00 for orders that have not been picked up within the storage period stated by the transport company.

Complaints

All complaints related to delivery must be made within fourteen (14) days of receipt of the product to our customer service livelucky@blackcloverfinland.com. The defective product is primarily replaced with a similar or replacement product. If this is not possible, the options are either a gift card, a price reduction or a cancellation.